FredMcKinnon.Com

Hey Ya’ll,

Sorry for the lack of “depth” this week with my topics. I desperately need to wrap up the “Worship Q&A – Professional Worship Leader” series, I know. I *AM* making progress on a new piano solo, though – and can’t wait to share it.

In the meantime, I’d saved this chat transcript from a tech support chat with my internet service provider a couple of weeks ago. It was too hilarious not to post. Sheez – is there such a thing as quality tech support?

Note the BOLD highlights and timestamps …

analyst Tyler has entered room

user FRED_ has entered room

Tyler(Mon Sep 17 2007 19:31:44 GMT-0400 (EDT))>

have you powercycled your modem recently?

FRED_(Mon Sep 17 2007 19:32:25 GMT-0400 (EDT))>

yes, I’ve shut it down, and now have bypassed my router as well – direct from my Motorola Surfboard to my Mac Pro via ethernet .. rebooted computer, too.

FRED_(Mon Sep 17 2007 19:32:43 GMT-0400 (EDT))>

done all the routine troubleshooting .. I can connect, it’s just VERY SLOW .. started a few hours ago.

FRED_(Mon Sep 17 2007 19:33:10 GMT-0400 (EDT))>

I unplugged modem and mowed the lawn … came back about 45 minutes later, plugged it back in – syncs right away, but any website loads VERY SLOW.

FRED_(Mon Sep 17 2007 19:33:27 GMT-0400 (EDT))>

thought maybe it could be an issue in my area?

Tyler(Mon Sep 17 2007 19:33:36 GMT-0400 (EDT))>

Okay and are you currently connected through a router?

AARRRRGGGGHHH!

Did you catch it?
Fred